Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-ride-dubai.terratrek.net! We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we handle the personal information of visitors and users engaging with our website, applications, and services, available globally but primarily catering to customers in various jurisdictions including Canada, Europe, Brazil, California, Colorado, Utah, Connecticut, Virginia, South Africa, and more.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services linked to ours, which have their own privacy policies governing user data.

Processing Activities

Our Privacy Policy guides how we interact with users through:

  1. Account Creation and Management: When you create an account on our platforms, we collect personal information necessary for account setup and management.
  2. Website Visits: We track user behavior on our websites to enhance usability and gather analytics.
  3. Communication: This includes email subscriptions, marketing communications, customer support interactions, and any form of messaging through phone or SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Details: Username, password (hashed), and contact information.
  • Payment Information: Credit/debit card numbers (encrypted), expiration dates, and billing addresses.
  • Financial Records: Transaction history for services provided.
  • Purchase Data: Items bought, quantities, and purchase frequency.
  • Mobile Device IDs: Unique identifiers from your mobile device for analytics and service optimization.
  • Location Data: Geographic coordinates when you use our location-based services.
  • Feedback and Reviews: Submitted comments, ratings, and suggestions to improve our offerings.
  • Social Media Profiles: Information accessed with user permission for social login or sharing features.
  • Product Preferences: Choices made regarding products, including customization options.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for various reasons:

  • Strictly Necessary: Ensure basic functions of our websites and applications work correctly.
  • Preferences: Remember user preferences and settings to enhance user experience.
  • Analytics: Track aggregated data for analytics purposes, helping us understand user behavior.

Users have control over non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and the nature of the collected data. Once the purpose for which data was collected is fulfilled, we securely delete or anonymize it.

Security Measures

To protect your personal information, we have implemented robust security protocols:

  • Encryption: Secure data transmission and storage using encryption standards.
  • Secure Third-Party Processing: Engage trusted third-party service providers who adhere to strict data protection guidelines.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from such users.

Your Data Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Retrieve and review the data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Data Portability: Receive your personal data in a structured format, allowing transfer to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or have questions about our data practices, please contact our Privacy Team via email at [email protected].

Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website with a revised effective date.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:
Email: [email protected]
Address: [Provide Company Address]